(Immediate Start) Collections Support Administrator - Bilingual (English/Spanish Required

Company: Austin Telco Federal Credit Union
Location: Austin
Posted on: June 26, 2025

Job Description:

Description: Collections Support Administrator – Bilingual (English/Spanish) RequiredDepartment: Collections Reports To: AVP Collections Status: Nonexempt About the Role: Are you fluent in English and Spanish and ready to play a key role in loan collections? We're seeking a Bilingual Collections Support Administrator to manage repossession and charge-off phases for delinquent loan accounts. You'll work closely with recovery agents, auctions, towing companies, and attorneys to ensure proper collateral liquidation while maintaining compliance with regulations. What You'll Do: - Monitor & track loan accounts in repossession/charge-off phases. - Communicate effectively in English and Spanish with vendors and members. - Coordinate repossessions and loan recovery with external agencies. - Ensure compliance with repossession policies and banking regulations. - Process sale proceeds, deficiency balance letters, and insurance claims. - Visit local auctions to evaluate repossessed vehicles and oversee liquidation. What We're Looking For: - Education: High school diploma or GED required; a two-year business-related degree preferred. - Experience: At least six months to one year in a bank or credit union. - Language Skills: Fluency in English and Spanish is required. - Skills: Strong attention to detail, problem-solving abilities, and excellent communication skills. - Knowledge: Familiarity with laws regarding collections, repossessions, and bankruptcy preferred. - Work Style: Able to work independently with accuracy and efficiency. Why Join Us? - Supportive team culture with opportunities for professional growth. - Hands-on experience in financial operations and loan recovery. - Competitive salary & benefits to support your success. Requirements: Compensation details: 43000-52000 Yearly Salary PIc3db4f38a24d-37156-37911944

Keywords: Austin Telco Federal Credit Union, Temple , (Immediate Start) Collections Support Administrator - Bilingual (English/Spanish Required, Accounting, Auditing , Austin, Texas