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Receptionist II Temple Part Time

Company: Baylor University Medical Center at Dallas
Location: Temple
Posted on: May 3, 2021

Job Description:

JOB SUMMARY The Receptionist supports the organization as first point of contact for inbound telephone inquiries and office visitors and guests, including receiving and directing telephone calls, greeting guests and visitors, reporting security issues, and responding to routine inquiries on office location, hours of operation, telephone numbers, etc. This role is Monday thru Friday 6am to 12pm and will require walking through out the hospital. ESSENTIAL FUNCTIONS OF THE ROLE Greets visitors, determines nature and purpose of visit, and directs them to appropriate personnel or location. Answers, screens, or forwards calls in a gracious, professional and courteous manner, providing information, and taking messages. Responds to inquiries, requests and questions. providing routine factual information such as departmental policies and procedures. Schedules appointments and maintains and updates appointment calendars. Types forms, correspondence, and charts. Maintains records and files according to established filing system. Sorts and classifies documents. Collects, sorts, distributes, or prepares mail, messages, or courier deliveries. Provides hospitality services such as offering coffee and water. KEY SUCCESS FACTORS Skilled in hospitality, and making visitors and guests feel warm and welcome. Able to provide consistently excellent customer service with empathy, patience and confidence. Interpersonal skills to interact with a wide-range of constituencies. Able to work effectively with others in a team setting, sharing data and analysis, and collaborating to solve problems together. Able to communicate thoughts clearly; both verbally and in writing. Must be able to read, write and follow instructions and flow chart protocols. Able to maintain a calm and helpful attitude, even under times of stress, and take appropriate and reasonable steps to resolve issues. Able to work carefully, with a high attention to detail. Able to prioritize in a fast paced environment. Basic computer skills, including but not limited to: typing, information security, electronic medical documentation, hand held scanning and email. PART TIME: Monday-Friday 6AM-11AM (with the potential to be a little later depending upon case volume) BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - A minimum of 3 years experience required

Keywords: Baylor University Medical Center at Dallas, Temple , Receptionist II Temple Part Time, Administration, Clerical , Temple, Texas

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