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Administrative Assistant Resident Service Coordinator

Company: Monroe Group Ltd.
Location: Temple
Posted on: November 17, 2019

Job Description:

JOB SUMMARY:The Administrative Assistant Resident Service Coordinator is responsible, under the direction of the Community Manager, for all phases of the property operations, and to act as main point of contact in the absence of the Community Manager.ESSENTIAL FUNCTIONS:

  • Responsible for all office clerical duties including filing, answering phone calls and administration of affordable housing paperworkMust take annual Fair Housing Training to ensure property complianceIn depth knowledge of property programs i.e. Project Based Section 8, LIHTC, etc.Conducts new resident orientationResponsible to collect resident rents and prepares deposit slipMaintains tenant files and all related documentation with accuracyPerforms Supervisory duties when Community Manager is absentAssists in entering work orders for maintenance staffAssists in legal proceedings and risk management issues as neededFor properties of 200 + units there may be two Assistant Managers the above duties apply however the work is to be dived to ensure consistency and accountability for each employee's role / contribution.Resident Service Coordinator Functions:
    • Develop and Maintain Resource Directory. This directory may include listing of state and / or local service providers that residents can contact for assistance (e.g. services to families, children, individuals who are elderly, persons with disabilities, emergency assistance). The directory should include agencies that are health and recreational resources with the city. In many cases, State and local governments can also provide a listing of the non-profit agencies with which they contact for services. Make these resources known to the residents of your property.Responsible to organize presenters for educational event which may include subjects relating to healthcare, agency support, life skills, referral sources, etc.Assists residents in obtaining contact information to community agencies, community providers and other social services agencies. These social services may include meals-on-wheels, transportation, home health aides, homemakers, financial assistance, counseling preventative health screening, and other needed services.
    • Other tasks as assignedExcellent verbal and written communication skills.

Keywords: Monroe Group Ltd., Temple , Administrative Assistant Resident Service Coordinator, Administration, Clerical , Temple, Texas

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