Customer Service Engineering - Design
Company: APPLIED MATERIALS
Location: Pflugerville
Posted on: February 2, 2026
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Job Description:
Applied Materials is a global leader in materials engineering
solutions used to produce virtually every new chip and advanced
display in the world. We design, build and service cutting-edge
equipment that helps our customers manufacture display and
semiconductor chips – the brains of devices we use every day. As
the foundation of the global electronics industry, Applied enables
the exciting technologies that literally connect our world – like
AI and IoT. If you want to push the boundaries of materials science
and engineering to create next generation technology, join us to
deliver material innovation that changes the world. You’ll benefit
from a supportive work culture that encourages you to learn,
develop, and grow your career as you take on challenges and drive
innovative solutions for our customers. Visit our Careers website
to learn more. At Applied Materials, we care about the health and
wellbeing of our employees. We’re committed to providing programs
and support that encourage personal and professional growth and
care for you at work, at home, or wherever you may go. As a Field
Service Engineer [Customer Engineer] at Applied Materials, you
serve as the direct liaison with customers, collaborating closely
to install, maintain, and upgrade equipment. You'll use digital
analytics for troubleshooting and apply basic diagnostic techniques
to assess and address technical issues. Your responsibilities
include performing preventative and corrective maintenance on
various systems such as electrical, vacuum, mechanical, plasma,
hydraulic, and gas systems. Additionally, you'll coordinate and
communicate directly with customers to ensure smooth operations and
exceptional service. Install, maintain, and upgrade customer
equipment Apply basic diagnostic techniques to assess equipment and
address technical issues, with assistance from Senior Field Service
Engineers [Customer Engineers] Collaborate with Senior Field
Service Engineers [Customer Engineers] and/or the customer to
understand roadmaps, process flows, inflection points,
requirements, and business challenges Train and mentor junior Field
Service Engineers [Customer Engineers] Perform preventative and
corrective maintenance on electrical, vacuum, mechanical, plasma,
hydraulic, and gas systems Coordinate and communicate directly with
customers Completion of an Associate degree, military technical
training, field service experience, or trade certification ~4-7
years of work experience in semiconductor industry or other
equipment support industry ( REQUIRED ) ~ Advanced mechanical
aptitude with pneumatics, hydraulics, electronics, vacuum, and/or
thermodynamics ~ Strong knowledge of hand tools and their
appropriate usage, including digital multimeters ~ Basic knowledge
of Microsoft Excel, Word, and PowerPoint ~ Possession of a valid
driver’s license and the ability to obtain a passport, if travel is
required. ~ Able to meet all on-site requirements, including
safety, environmental guidelines, and COVID-19 protocols
Additionally, because this position generally involves working in a
clean room, it requires the use of appropriate Personal Protective
Equipment such as coveralls, hoods, booties, safety glasses,
gloves, respirators, chemical aprons, and face shields. Full time
Travel: Relocation Eligible: The salary offered to a selected
candidate will be based on multiple factors including location,
hire grade, job-related knowledge, skills, experience, and with
consideration of internal equity of our current team members. In
addition to a comprehensive benefits package, candidates may be
eligible for other forms of compensation such as participation in a
bonus and a stock award program, as applicable. For all sales
roles, the posted salary range is the Target Total Cash (TTC) range
for the role, which is the sum of base salary and target bonus
amount at 100% goal achievement. Applied Materials is an Equal
Opportunity Employer. Qualified applicants will receive
consideration for employment without regard to race, color,
national origin, citizenship, ancestry, religion, creed, sex,
sexual orientation, gender identity, age, disability, veteran or
military status, or any other basis prohibited by law. In addition,
Applied endeavors to make our careers site accessible to all users.
If you would like to contact us regarding accessibility of our
website or need assistance completing the application process,
please contact us via e-mail at Accommodations_Program@amat.com, or
by calling our HR Direct Help Line at 877-612-7547, option 1, and
following the prompts to speak to an HR Advisor. This contact is
for accommodation requests only and cannot be used to inquire about
the status of applications.
Keywords: APPLIED MATERIALS, Temple , Customer Service Engineering - Design, Engineering , Pflugerville, Texas
