Patient Navigator RN

Company: Baylor Scott & White Health
Location: Temple
Posted on: May 13, 2022

Job Description:

LOCATION

Temple Cancer Center

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JOB SUMMARY

The Patient Navigator RN is responsible for facilitating patient continuity of care with the healthcare team. This position acts in an intake model, assessing the patient needs, assisting with planning, organizing, implementing and evaluating the patient care needs with the healthcare team. This position functions autonomously and in collaboration with other members of the healthcare team as a patient advocate, educator and coordinator.

ESSENTIAL FUNCTIONS OF THE ROLE


Orients and educates patients, families, and caregivers to the cancer healthcare system, multidisciplinary team member roles (to include role of the ONN), and available resources.
Identifies potential and realized barriers to care (e.g., transportation, childcare, elder care, housing, language, culture, literacy, role disparity, psychosocial, employment, financial, insurance) and facilitates referrals as appropriate to mitigate barriers.
Participates in psychosocial distress screening process by utilizing appropriate screening/assessment tools and methods.
Participates in coordination of the plan of care with the multidisciplinary team.
Serves as a resource for community on health issues, prevention, screening, treatment, and research.
Participates in multidisciplinary process improvement teams.
Builds therapeutic and trusting relationships with patients, families, and caregivers through effective communication and listening skills.
Assists in the identification of candidates for molecular testing and/or genetic testing.

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• Assesses, plans, implements and evaluates patients according to the physician orders, and establishes a plan of care.
  
• Coordinates scheduling for outpatient testing to be performed in order to make a definitive diagnosis. Communicates with all members of healthcare team involved in providing patient care. Visits with physicians and office staff acting as a liaison between patient and office on a regularly basis.
  
• Facilitates timely access to quality medical care from diagnosis through survivorship. Collaborates with physicians and other health care providers to improve patient care within an interdisciplinary model.
  
• Educates patient and family members on diagnosis, treatment options and available services, and serves as an advocate, providing direction and support to the patient and family throughout the continuum of care. Follows up with patients on 3 month and 1 year interval.
  
• Maintains accurate and complete nursing documentation, patient information in the Patient Navigator database.
  
• Participates in case conference where appropriate to maintain and increase disease specific knowledge base. Participates and attends community service events.
  
• Participates in continuous quality improvement projects in order to better serve the patient, family and healthcare system to improve the quality of service provided.
  
• Greets patient and families, and provides facility information, directions and general information. Provides escorts for patients and family throughout the hospital for places that are difficult to locate.
  
• Assists with on-boarding new nurse navigators to the program.
  
  
  
  KEY SUCCESS FACTORS
  
  
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  • Strong leadership, decision making and delegation skills.
    
  • Knowledge of care management, resource and utilization management.
    
  • Skilled in care management and patient assessments.
    
  • Excellent verbal and written communication skills required. Must be able to interact comfortably with physicians, nurses, clinical staff, patients, families and community agency representatives.
    
  • Ability to monitor, assess and record patient progress against a plan of care.
    
  • Ability to facilitate patient access to community resources.
    
  • Ability to work collaboratively with both internal and external medical staff and external partners and organizations.
    
  • Ability to assess, adapt, and calmly respond to changing and crisis environment.
    
  • Ability to maintain confidentiality with all aspects of patient information in accordance with all applicable policies and regulations.
    
    
    
    BENEFITS
    
    Our competitive benefits package includes the following
    
    
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    • Immediate eligibility for health and welfare benefits
      
    • 401(k) savings plan with dollar-for-dollar match up to 5%
      
    • Tuition Reimbursement
      
    • PTO accrual beginning Day 1
      
      
      Note: Benefits may vary based upon position type and/or level
      -QUALIFICATIONS
      
      
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      • EDUCATION - Bachelor's
        
      • EXPERIENCE - 3 Years of Experience
        
        
        
        - CERTIFICATION/LICENSE/REGISTRATION -
        
        
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        • Registered Nurse (RN)
          
        • Basic Life Support (BLS): BLS in 30 days of hire or transfer.
          

Keywords: Baylor Scott & White Health, Temple , Patient Navigator RN, Healthcare , Temple, Texas