TempleRecruiter Since 2001
the smart solution for Temple jobs

Healthcare Customer Service Representative

Company: TTEC
Location: Temple
Posted on: October 9, 2019

Job Description:

When everything's connected, how we connect is everything... and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Healthcare Customer Service Representative with TTEC in Temple, Texas.

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

Life at TTEC

As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading...

As a TTEC Customer Experience Champion, You'll Enjoy

  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes...all the competitive performance bonus opportunities and benefits you'd expect
    What You'll be Doing

    Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

    On a typical day, you'll
    • Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern
    • Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being
    • Maintain customer accounts and information
    • Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner
    • Resolve customer technical issues with patience and understanding
    • Identify additional needs customers may have and help them to upgrade products or services
      Why You? What You Bring
      • Excellent communication skills - for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab
      • Empathy is the key - it's so important it bears repeating
      • Ability to adapt and excel in a fast-paced work environment
      • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
        • High school diploma or equivalent is the minimum and... with education... more is better
        • Handy with MS Windows and other computer applications
        • The passion and drive to make a difference
          Join Us

          We encourage you to visit us at 1600 Eberhardt Rd., Temple TX 76504, Mondays through Fridays, 9 AM to 3 PM, text 'TTEC' to 97211 or apply online today:
          1. Click on the Apply Now button.
          2. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
          3. Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

          If you're a military veteran, active duty guard or reserves, or a military spouse

          We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!

          Career Changers welcome here

          Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.

          For more information about TTEC or other jobs in Temple, Texas, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

          As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer

          #Nexxt

          Company Description:

          At TTEC (formerly TeleTech), you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with 50,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer---whether it---s face-to-face, online, over the phone, on social media, or via a mobile app-simple, personal and exceptional! Now, how cool is that? Not only will you have the chance to create amazing experiences for yourself, you---ll get to help create them for others. So, jump on board, join our journey, and take your career amazing places along the way!

Keywords: TTEC, Temple , Healthcare Customer Service Representative, Healthcare , Temple, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Healthcare Jobs


SCHOOL PSYCHOLOGIST - LSSP - SCHOOLS
Description: SCHOOL PSYCHOLOGIST - LSSP - SCHOOLS We are hiring School Psychologists in Bryan/College Station This is a full-time 1.0 position, may cover multiple campuses, and qualified candidates will be Licensed (more...)
Company: CareerStaff Unlimited - College Station, TX
Location: College Station
Posted on: 10/15/2019

RN Pediatric Travel Nurse PICU / Peds
Description: Travel Nurses Needed - Pediatric RN SpecialtiesWisconsin Pediatric Travel Nursing JobsPediatric Intensive Care Unit, Pediatrics, Pediatric Oncology--Researching--a--Pediatric Travel Assignment in the (more...)
Company: HealthCare Travelers (Nursing)
Location: Temple
Posted on: 10/15/2019

Physician: Independent Contractor PM&R Physician Needed in Texas - JOB
Description: CompHealth is currently assisting a rehabilitation hospital with their search for a physical medicine and rehabilitation physician. They are looking for someone to establish a private practice to include (more...)
Company: CompHealth
Location: Bryan
Posted on: 10/15/2019


Dietitian - Nutrition Services
Description: Position Type: Full-Time br Scheduled Hours per 2 week Pay Period: 80 br Primary Location: TX COLLEGE STATION SJH COLLEGE STATION
Company: CHI St. Joseph Health
Location: College Station
Posted on: 10/15/2019

OR Transplant Surgery RN Travel Nurse
Description: Nationwide Travel Nurse Jobs - Transplant Surgery RN Are you looking for a new nursing job Would you like to spend the season somewhere you've never been Hospitals nationwide are looking for qualified (more...)
Company: HCEN
Location: Georgetown
Posted on: 10/15/2019

EMT I - Emergency Medical Services
Description: Position Type: PRN br Scheduled Hours per 2 week Pay Period: 0 br Primary Location: TX BRYAN SJH EMS BRYAN br ul ul JOB SUMMARY ul Provides professional patient care and transportation (more...)
Company: CHI St. Joseph Health
Location: Bryan
Posted on: 10/15/2019

Travel RN ICU, MICU - Medical Intensive Care Units
Description: Travel Nurses Needed - RN Intensive Care UnitsSouth Carolina Travel Nursing AssignmentsNationwide Registered Nurse Travel JobsThe Travel Nurse Season is here and it showsFind great travel assignments (more...)
Company: HealthCare Travelers (Nursing)
Location: Bryan
Posted on: 10/15/2019

MRI Technologist - College Station Hospital
Description: Position Type: Part-Time br Primary Location: TX COLLEGE STATION SJH REGIONAL SYSTEM br JOB SUMMARYPerforms a variety of complex, specialized, and technical tasks associated with the operation (more...)
Company: CHI St. Joseph Health
Location: College Station
Posted on: 10/15/2019

ICU Trauma Unit Travel Nurse RN
Description: Nationwide Travel Nurse Jobs - Trauma ICU RN Are you looking for a new nursing job Would you like to spend the season somewhere you've never been Hospitals nationwide are looking for qualified registered (more...)
Company: HealthCare Travelers
Location: Temple
Posted on: 10/15/2019

Medical Technologist - Blood Bank
Description: Hospital located 20 miles 25 minutes north of Austin is seeking an experienced Medical Technologist - Blood Bank to join a growing laboratory.
Company: AVA Search Group
Location: Georgetown
Posted on: 10/15/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Temple RSS job feeds