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Customer Service Representative

Company: Farmers District 31
Location: Temple
Posted on: May 14, 2022

Job Description:

Job DescriptionWe are looking for a charismatic and positive individual to greet visitors when they come to the office or handle their inquiries on the telephone.Main Job Tasks and Responsibilities- answer, screen and direct telephone inquiries- take efficient messages and relay when necessary-greet and direct visitors entering organization-handle queries from the public and customers-monitor visitor access and maintain security awareness-provide general administrative support-other duties as assigned by Agency Owner

Benefits

Paid HolidaysPaid Time Off (PTO)Weekends OffHolidays OffCareer Development & GrowthHands On Training

Responsibilities

Responsibilities:

  • Cross-Sell existing customers additional products and services by asking fact finding questions and providing solutions.
  • Work the front lines of customer service to generate the very first positive impression clients get about our agency
  • Handle customer inquiries and complaints
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Learn our products, services, and world-class business techniques with our training

    Requirements

    • Possess an upbeat, positive and enthusiastic attitude.
    • Proficiency to multi-task, follow-thru and follow-up.
    • Excellent Communication/interpersonal skills.
    • Professional phone etiquette.
    • Be able to obtain or currently possess a Property & Casualty insurance license.
    • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
    • Ability to obtain or possess an active Life & Health Insurance license.

Keywords: Farmers District 31, Temple , Customer Service Representative, Hospitality & Tourism , Temple, Texas

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