Customer Service Representative

Company: Farmers District 31
Location: Temple
Posted on: May 14, 2022

Job Description:

Job DescriptionWe are looking for a charismatic and positive individual to greet visitors when they come to the office or handle their inquiries on the telephone.Main Job Tasks and Responsibilities- answer, screen and direct telephone inquiries- take efficient messages and relay when necessary-greet and direct visitors entering organization-handle queries from the public and customers-monitor visitor access and maintain security awareness-provide general administrative support-other duties as assigned by Agency Owner

Benefits

Paid HolidaysPaid Time Off (PTO)Weekends OffHolidays OffCareer Development & GrowthHands On Training

Responsibilities

Responsibilities:

• Cross-Sell existing customers additional products and services by asking fact finding questions and providing solutions.
• Work the front lines of customer service to generate the very first positive impression clients get about our agency
• Handle customer inquiries and complaints
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Learn our products, services, and world-class business techniques with our training
  
  Requirements
  
  
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Professional phone etiquette.
  • Be able to obtain or currently possess a Property & Casualty insurance license.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Ability to obtain or possess an active Life & Health Insurance license.

Keywords: Farmers District 31, Temple , Customer Service Representative, Hospitality & Tourism , Temple, Texas