HIV/STD First Line Supervisor/Team Lead
Company: Texas Health & Human Services Commission
Posted on: July 30, 2022
Under the direct supervision of the PHR-7 Regional HIV/STD
Manager, the First Line
Supervisor (FLS) serves as the co-team lead for eight Disease
(DIS) and four Surveillance/Reporting Specialists (SRS). The FLS
complex supervisory, administrative and technical functions to
ensure compliance with
program objectives as defined by state and federal standards. While
interactive management style and fostering teamwork, the FLS serves
as a mentor/coach
for DIS and SRS staff. Provides extensive training for new staff,
assists new staff in
developing productive work habits and establishing daily
accountability measures, conducts required routine audits,
performance/productivity, provides effective guidance and
identifies and implements
training opportunities for staff. Provides complex HIV/STD
consultation and technical
support to local health departments, DSHS public health clinics,
healthcare providers, the
general public, correctional facilities and local, state and
federal government agencies.
Works under minimal supervision with considerable latitude for the
use of initiative and
independent judgment in performing the duties of the position. May
be required to work
other than normal business hours to respond to public health
emergencies. Other duties
as assigned include, but not limited to 1) active participation and
or serving in a
supporting role during disaster response and or recovery or
Continuity of Operations
(COOP) activities and/or 2) special projects at the request of the
Manager. Essential Job Functions:
Attends work on a regular schedule in accordance with agency leave
policy and performs other duties as assigned.
40%)Supervision and Training of Disease Intervention Specialists
(DIS) and Surveillance Reporting Specialists (SRS): Provides
extensive training for new staff and establishes daily work goals
and collaborates with program manager to identify staff development
Provides daily direction, coaching/mentoring while using a
participatory management style that fosters teamwork to achieve
program goals. Evaluates and consistently documents employee
performance. Conducts all public health follow-up activities, field
investigations and interviews in accordance with DSHS HIV/STD
Performance Standards. Consistently conducts staff meetings and
case reviews. Provides effective technical guidance to the DIS in
order to bring investigations and cases to closure within the
(40%)Quality Assurance Activities: To ensure individual and program
progress toward HIV/STD program objectives and goals, continuously
monitors DIS performance and provides effective guidance and
direction. Performs pouch, field, case management and interview
audits to monitor individual DIS performance. Generates, reviews
and analyzes reports from MAVEN/THISIS. Reviews Congenital Syphilis
and AIDS Case Report forms for accurate and timely completion.
Tracks DIS case submission and conducts case reviews in accordance
with established standards. Communicates regularly with the
Regional HIV/STD Manager regarding DIS performance and assists in
the development of performance improvement plans to meet program
(10%) Active Surveillance and Monitoring: Performs active
surveillance by routinely consulting with hospitals, laboratories,
and health care providers to verify reported HIV/STD data and
elicit new HIV/STD laboratory reports. Consults with medical
providers, hospitals, laboratories, DSHS public health clinics and
county health departments to ensure compliance with testing,
treatment and reporting guidelines. Monitors disease and morbidity
trends and reports significant and emerging trends to the Regional
HIV/STD Manager. Collaborates with prevention contractors, local
health departments and health care providers to conduct outreach
screenings within the community to reach high-risk individuals
Promotes and fosters positive community relations at all times.
(5%)Administrative Duties: Performs administrative tasks according
to policies, protocols and guidelines. Consults with the Regional
HIV/STD Manager to identify areas for improvement. Attends and
actively participates in the required program related meetings.
Maintains proficiency with technical and computer skills. Promotes
communication, cooperation and a team approach to problem solving.
Collaborates with co-team lead to develop trainings, reports,
policies, protocols and guidelines. Upon request, provides HIV/STD
presentations and training.
(5%)Marginal Job Functions:
Other duties as assigned include, but not limited to 1) active
participation and or serving in a supporting role during disaster
response and or recovery or Continuity of Operations (COOP)
activities and/or 2) special projects at the request of the
Regional HIV/STD Manager.
This position will serve on the PHR-7 HIV/STD Leadership Team along
with the Regional HIV/STD Manager to develop and improve management
strategies for program development. Works under minimal supervision
with considerable latitude for the use of initiative and
independent judgment in performing the duties of the position. May
be required to work other than normal business hours to respond to
public health emergencies. This position requires routine exposure
to explicit sexual language and images.
Knowledge Skills Abilities:
* Knowledge of HIV/STD disease intervention techniques and
* Knowledge of HIV/AIDS and STDs and the medical and social
implications (causes, signs and symptoms, incubation periods, and
* Knowledge of communicable disease surveillance and
* Knowledge of federal and state public health laws and regulations
regarding HIV/STD testing, treatment, reporting and
* Skills in prioritizing, assigning, motivating and supervising the
work load of others.
* Skills in monitoring and evaluating employee performance.
* Skills in collecting, analyzing and evaluating STD data.
* Skills in effective communication and education techniques to
reach diverse audience.
* Skills in writing professional reports using Standard English
Grammar and business writing style.
* Skills in word processing, spreadsheets, database management,
data collection and retrieval methods.
* Skills in complex DIS Investigations with a proven record of
successfully meeting DIS Performance Standards and effectively
managing assigned case load.
* Ability to directly deliver life-altering health status
information to individuals.
* Ability to compile complex professional reports using narrative
and statistical data.
* Ability to perform (or be trained to perform) field
* Ability to identify problems and create and communicate effective
* Ability to work effectively within a multi-disciplinary team
using tactful, diplomatic, professional and assertive communication
* Ability to model HIV/STD interviews and investigations to new
* Ability to develop program goals and measure outcomes.
* Ability to participate in outreach/educational activities within
jails, substance abuse treatment centers, etc. Registration or
* Must possess a valid Class C Texas driver's license or an
equivalent license from another state.
* Completion of CDC ISTDI and ASTDI and State of Texas FSTDI
courses (or equivalent).
Initial Selection Criteria:
* Graduation from an accredited four-year college or university
with major course work in a field relevant to public health is
preferred. Relevant experience and education may be substituted for
* A minimum of two years' experience as a Disease Intervention
Specialist (or equivalent) or one-year experience as a First Line
Supervisor/Team Lead within an HIV/STD public health follow-up
* Moderate knowledge of and experience working on computers using
software applications including Microsoft Word, Excel, PowerPoint,
Outlook. Data entry experience is preferred.
* Bilingual preferred; read, write and speak Spanish
* Three positions available; one position is grant funded.
* DSHS is a tobacco free workplace.
* Proficiency/Skills Test: Applicants selected for interview may be
required to complete a proficiency/skills test at the time of the
interview (e.g. Excel or professional writing sample).
* Work Hours Note: Applicants must have the ability and willingness
to work core business hours, Monday through Friday from 8:00 AM -
5:00 PM. Flexibility in work hours may be required for this
position. The position may be required to work overtime and/or
* Compliance with DSHS Immunization Policy is required: serologic
evidence of immunity to, or documented evidence of vaccination
against measles, mumps, rubella, varicella (chickenpox), Tdap,
annual vaccination against influenza and hepatitis B if
* Application/Resume Notes: Resumes will not be accepted in lieu of
an application but may be provided as supplemental materials. All
fields on the application must be filled-in completely. Applicants
must provide information relevant to the required experience for
this position in the job history sections of the application.
* Employment References Note: If selected, a candidate must be able
and willing to provide current and previous work references before
a final offer of employment is extended.
* Salary Note: Agency salary policy, budget and candidate's
qualifications will dictate final salary offer.
* Visa Sponsorships Note: Note: Must be legally authorized to work
in the U.S. without sponsorship.
There is no military equivalent for this position. For more
information, see the Texas State Auditor's Military Crosswalk at:
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
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In compliance with the Americans with Disabilities Act (ADA), HHS
agencies will provide reasonable accommodation during the hiring
and selection process for qualified individuals with a disability.
If you need assistance completing the on-line application, contact
the HHS Employee Service Center at 1-888-894-4747. If you are
contacted for an interview and need accommodation to participate in
the interview process, please notify the person scheduling the
Keywords: Texas Health & Human Services Commission, Temple , HIV/STD First Line Supervisor/Team Lead, Hospitality & Tourism , Temple, Texas
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