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HIV/STD First Line Supervisor/Team Lead

Company: Texas Health & Human Services Commission
Location: Temple
Posted on: July 30, 2022

Job Description:

Under the direct supervision of the PHR-7 Regional HIV/STD Manager, the First Line

Supervisor (FLS) serves as the co-team lead for eight Disease Intervention Specialist

(DIS) and four Surveillance/Reporting Specialists (SRS). The FLS performs highly

complex supervisory, administrative and technical functions to ensure compliance with

program objectives as defined by state and federal standards. While possessing an

interactive management style and fostering teamwork, the FLS serves as a mentor/coach

for DIS and SRS staff. Provides extensive training for new staff, assists new staff in

developing productive work habits and establishing daily priorities. Develops

accountability measures, conducts required routine audits, continuously monitors

performance/productivity, provides effective guidance and identifies and implements

training opportunities for staff. Provides complex HIV/STD consultation and technical

support to local health departments, DSHS public health clinics, healthcare providers, the

general public, correctional facilities and local, state and federal government agencies.

Works under minimal supervision with considerable latitude for the use of initiative and

independent judgment in performing the duties of the position. May be required to work

other than normal business hours to respond to public health emergencies. Other duties

as assigned include, but not limited to 1) active participation and or serving in a

supporting role during disaster response and or recovery or Continuity of Operations

(COOP) activities and/or 2) special projects at the request of the Regional HIV/STD

Manager. Essential Job Functions:

Attends work on a regular schedule in accordance with agency leave policy and performs other duties as assigned.

40%)Supervision and Training of Disease Intervention Specialists (DIS) and Surveillance Reporting Specialists (SRS): Provides extensive training for new staff and establishes daily work goals and collaborates with program manager to identify staff development opportunities.

Provides daily direction, coaching/mentoring while using a participatory management style that fosters teamwork to achieve program goals. Evaluates and consistently documents employee performance. Conducts all public health follow-up activities, field investigations and interviews in accordance with DSHS HIV/STD Performance Standards. Consistently conducts staff meetings and case reviews. Provides effective technical guidance to the DIS in order to bring investigations and cases to closure within the required timeframe.

(40%)Quality Assurance Activities: To ensure individual and program progress toward HIV/STD program objectives and goals, continuously monitors DIS performance and provides effective guidance and direction. Performs pouch, field, case management and interview audits to monitor individual DIS performance. Generates, reviews and analyzes reports from MAVEN/THISIS. Reviews Congenital Syphilis and AIDS Case Report forms for accurate and timely completion. Tracks DIS case submission and conducts case reviews in accordance with established standards. Communicates regularly with the Regional HIV/STD Manager regarding DIS performance and assists in the development of performance improvement plans to meet program objectives.

(10%) Active Surveillance and Monitoring: Performs active surveillance by routinely consulting with hospitals, laboratories, and health care providers to verify reported HIV/STD data and elicit new HIV/STD laboratory reports. Consults with medical providers, hospitals, laboratories, DSHS public health clinics and county health departments to ensure compliance with testing, treatment and reporting guidelines. Monitors disease and morbidity trends and reports significant and emerging trends to the Regional HIV/STD Manager. Collaborates with prevention contractors, local health departments and health care providers to conduct outreach screenings within the community to reach high-risk individuals Promotes and fosters positive community relations at all times.

(5%)Administrative Duties: Performs administrative tasks according to policies, protocols and guidelines. Consults with the Regional HIV/STD Manager to identify areas for improvement. Attends and actively participates in the required program related meetings. Maintains proficiency with technical and computer skills. Promotes communication, cooperation and a team approach to problem solving. Collaborates with co-team lead to develop trainings, reports, policies, protocols and guidelines. Upon request, provides HIV/STD presentations and training.

(5%)Marginal Job Functions:

Other duties as assigned include, but not limited to 1) active participation and or serving in a supporting role during disaster response and or recovery or Continuity of Operations (COOP) activities and/or 2) special projects at the request of the Regional HIV/STD Manager.


This position will serve on the PHR-7 HIV/STD Leadership Team along with the Regional HIV/STD Manager to develop and improve management strategies for program development. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment in performing the duties of the position. May be required to work other than normal business hours to respond to public health emergencies. This position requires routine exposure to explicit sexual language and images.

Knowledge Skills Abilities:

* Knowledge of HIV/STD disease intervention techniques and performance standards.
* Knowledge of HIV/AIDS and STDs and the medical and social implications (causes, signs and symptoms, incubation periods, and prevention methods).
* Knowledge of communicable disease surveillance and epidemiology.
* Knowledge of federal and state public health laws and regulations regarding HIV/STD testing, treatment, reporting and confidentiality.
* Skills in prioritizing, assigning, motivating and supervising the work load of others.
* Skills in monitoring and evaluating employee performance.
* Skills in collecting, analyzing and evaluating STD data.
* Skills in effective communication and education techniques to reach diverse audience.
* Skills in writing professional reports using Standard English Grammar and business writing style.
* Skills in word processing, spreadsheets, database management, data collection and retrieval methods.
* Skills in complex DIS Investigations with a proven record of successfully meeting DIS Performance Standards and effectively managing assigned case load.
* Ability to directly deliver life-altering health status information to individuals.
* Ability to compile complex professional reports using narrative and statistical data.
* Ability to perform (or be trained to perform) field phlebotomy.
* Ability to identify problems and create and communicate effective solutions.
* Ability to work effectively within a multi-disciplinary team using tactful, diplomatic, professional and assertive communication techniques.
* Ability to model HIV/STD interviews and investigations to new employees.
* Ability to develop program goals and measure outcomes.
* Ability to participate in outreach/educational activities within jails, substance abuse treatment centers, etc. Registration or Licensure Requirements:
* Must possess a valid Class C Texas driver's license or an equivalent license from another state.
* Completion of CDC ISTDI and ASTDI and State of Texas FSTDI courses (or equivalent).

Initial Selection Criteria:

* Graduation from an accredited four-year college or university with major course work in a field relevant to public health is preferred. Relevant experience and education may be substituted for one another.
* A minimum of two years' experience as a Disease Intervention Specialist (or equivalent) or one-year experience as a First Line Supervisor/Team Lead within an HIV/STD public health follow-up program.
* Moderate knowledge of and experience working on computers using software applications including Microsoft Word, Excel, PowerPoint, Outlook. Data entry experience is preferred.
* Bilingual preferred; read, write and speak Spanish

Additional Information:

Requisition# 528744

* Three positions available; one position is grant funded.
* DSHS is a tobacco free workplace.
* Proficiency/Skills Test: Applicants selected for interview may be required to complete a proficiency/skills test at the time of the interview (e.g. Excel or professional writing sample).
* Work Hours Note: Applicants must have the ability and willingness to work core business hours, Monday through Friday from 8:00 AM - 5:00 PM. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
* Compliance with DSHS Immunization Policy is required: serologic evidence of immunity to, or documented evidence of vaccination against measles, mumps, rubella, varicella (chickenpox), Tdap, annual vaccination against influenza and hepatitis B if applicable.
* Application/Resume Notes: Resumes will not be accepted in lieu of an application but may be provided as supplemental materials. All fields on the application must be filled-in completely. Applicants must provide information relevant to the required experience for this position in the job history sections of the application.
* Employment References Note: If selected, a candidate must be able and willing to provide current and previous work references before a final offer of employment is extended.
* Salary Note: Agency salary policy, budget and candidate's qualifications will dictate final salary offer.
* Visa Sponsorships Note: Note: Must be legally authorized to work in the U.S. without sponsorship.

MOS Code:

There is no military equivalent for this position. For more information, see the Texas State Auditor's Military Crosswalk at: http://hhscx.hhsc.state.tx.us/hr/veteran/docs/hhs-military-occupational-code-equivalents.xls

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Keywords: Texas Health & Human Services Commission, Temple , HIV/STD First Line Supervisor/Team Lead, Hospitality & Tourism , Temple, Texas

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