CSC Customer Service Spec 1
Company: Volt
Location: Temple
Posted on: April 26, 2024
Job Description:
Innova Solutions is immediately hiring for a Call center
representative.Position type: Full-Time, Contract Duration: 6 Month
Location: Temple TX 76508 Shift Time: 2 PM - 10:30 PM Work Week:
Wednesday - Sunday As a Call center representative, you will: Job
Description:
- Proficient in ALL phone and work request dispatch
responsibilities. Ability to fill in for CR 1's on any shift.
- Monitors environmental alarms: doors, gates, parking lot
intercoms & CCTV.
- Assists with the workflow and assignments for patient
transporters.
- Leads or participates in projects in support of the
department.
- Responsible for providing feedback to leadership regarding ways
to improve processes, increase efficiencies, and to maximize the
performance of the department.
- Expectations listed are intended to describe essential
functions only and management retains the right to reassign duties
& responsibilities to this position at any time.
- Performs all position appropriate duties as required in a
competent, professional and courteous manner. KNOWLEDGE, SKILLS AND
ABILITIES:
- Ability to handle difficult situations; providing conflict
resolution if necessary. Excellent customer service skills.
- Ability to read and write in the English language.
- Proficiency with the Microsoft Office Suite of software.
- Ability to comprehend instructions, correspondence, memos and
other forms of verbal and written communications.
- Ability to be successful in a stressful, fast-paced
environment. MINIMUM REQUIREMENTS ADDENDUM:Experience in an
administrative support role and/or customer service preferred.
Healthcare, call center, or dispatch service experience
preferred.Education: H.S. Diploma/GED EquivalentThe ideal candidate
will have: Minimum 1 years of Call center environment experience.
Qualified candidates should APPLY NOW for immediate consideration!
Please hit APPLY to provide the required information, and we will
be back in touch as soon as possible. We are currently interviewing
to fill this and other similar positions. If this role is not a fit
for you, we do offer a referral bonus program for referrals that we
successfully place with our clients, subject to program guidelines.
ASK ME HOW. Thank you! Dishank Sharma Sr Associate Recruitment PAY
RANGE AND BENEFITS: Pay Range*: $15 - $18 Per Hour *Pay range
offered to a successful candidate will be based on several factors,
including the candidate's education, work experience, work
location, specific job duties, certifications, etc. Benefits:
Innova Solutions offers benefits( based on eligibility) that
include the following: Medical & pharmacy coverage, Dental/vision
insurance, 401(k), Health saving account (HSA) and Flexible
spending account (FSA), Life Insurance, Pet Insurance, Short term
and Long term Disability, Accident & Critical illness coverage,
Pre-paid legal & ID theft protection, Sick time, and other types of
paid leaves (as required by law), Employee Assistance Program
(EAP).ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in
Atlanta, Georgia, Innova Solutions employs approximately 50,000
professionals worldwide and reports an annual revenue approaching
$3 Billion. Through our global delivery centers across North
America, Asia, and Europe, we deliver strategic technology and
business transformation solutions to our clients, enabling them to
operate as leaders within their fields. Recent Recognitions:
- One of Largest IT Consulting Staffing firms in the USA -
Recognized as #4 by Staffing Industry Analysts (SIA 2022)
- ClearlyRated - Client Diamond Award Winner (2020)
- One of the Largest Certified MBE Companies in the NMSDC Network
(2022)
- Advanced Tier Services partner with AWS and Gold with
MSWebsite: Innova Solutions is an Equal Opportunity Employer and
prohibits any kind of unlawful discrimination and harassment.
Innova Solutions is committed to the principle of equal employment
opportunity for all employees and to providing employees with a
work environment free of discrimination and harassment on the basis
of race, color, religion or belief, national origin, citizenship,
social or ethnic origin, sex, age, physical or mental disability,
veteran status, marital status, domestic partner status, sexual
orientation, or any other status protected by the statutes, rules,
and regulations in the locations where it operates. If you are an
individual with a disability and need a reasonable accommodation to
assist with your job search or application for employment, please
contact us at or (770) 493-5588. Please indicate the specifics of
the assistance needed. Innova Solutions encourages all interested
and qualified candidates to apply for employment opportunities.
Innova Solutions (HireGenics/Volt) does not discriminate against
applicants based on citizenship status, immigration status, or
national origin, in accordance with 8 U.S.C. - 1324b. The company
will consider for employment qualified applicants with arrest and
conviction records in a manner that complies with the San Francisco
Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for
Hiring Ordinance, and other applicable laws.American Cybersystems,
Inc is acting as an Employment Business in relation to this
vacancy.
Keywords: Volt, Temple , CSC Customer Service Spec 1, Hospitality & Tourism , Temple, Texas
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