TempleRecruiter Since 2001
the smart solution for Temple jobs

Call Center/Customer Service Representative.

Company: Teleperformance
Location: Temple
Posted on: November 30, 2019

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: agent, call center associate, call center specialist, client, customer service specialist, rep, representante de servicio al cliente, service agent, service representative, service specialist

Keywords: Teleperformance, Temple , Call Center/Customer Service Representative., Hospitality & Tourism , Temple, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Assistant Manager
Description: Restaurant Assistant Manager - Starting at 50k per yearOur Assistant Managers AM not only have an appetite for bottomless fun compassion for our crazy loyal guests, they manage day to day operations (more...)
Company: Red Robin
Location: Austin
Posted on: 12/8/2019

Shopper - Delivery Driver
Description: Company Instacart - Location Manor, TX Description Instacart is the North American leader in grocery
Company: Instacart
Location: Manor
Posted on: 12/8/2019

Catering Attendant
Description: We encourage you to apply to our Catering Attendant opportunity and bring your knowledge and passion of high quality food and customer service to our culinary program. br br Position Summary:Deliver (more...)
Company: Guckenheimer
Location: Austin
Posted on: 12/8/2019


42A Human Resources Specialist
Description: When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard's Human Resources Specialist is the primary go-to person. As an HR Specialist, you will (more...)
Company: Army National Guard
Location: Bastrop
Posted on: 12/8/2019

Bilingual Store Counter Sales
Description: li Ventas y Servicio al Cliente - Biling xfc e -El puesto de ventas y servicio al cliente biling xfc e es ideal para una persona experta y energ xe9 tica que tiene una pasi
Company: O'Reilly Auto Parts
Location: Buda
Posted on: 12/8/2019

25U Signal Support Systems Specialist
Description: Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. br br Signal (more...)
Company: Army National Guard
Location: Bastrop
Posted on: 12/8/2019

Line Cooks/Dishwashers - Apply Today! Free Movies, & more! (Mueller)
Description: At Alamo Drafthouse, our passion is to ensure every GUEST has an AWESOME experience and is EXCITED to come back. Our culinary team plays a large role in our success by creating out of this world food (more...)
Company: Alamo Drafthouse Cinema - Austin
Location: Austin
Posted on: 12/8/2019

Food Service Specialist - IDEA Bluff Springs (Immediate Opening)
Description: br Description br Position at IDEA Public Schools br br IDEA Public Schools: br br At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that each and every (more...)
Company: IDEA Public Schools
Location: Austin
Posted on: 12/8/2019

Stock Associate/Cashier
Description: Overview The Stock Associate is responsible for performing various functions that support the sales operations of the stores in all areas of stock control and protection. These responsibilities include (more...)
Company: Solstice Sunglasses
Location: San Marcos
Posted on: 12/8/2019

Front End Leader
Description: BR Job Title: Front End Leader Job Category: Store Associates Store NUmber or Department: -South Austin-Store Job Description: What does a Best Buy Front End Leader do The Front End Leader (more...)
Company: Best Buy
Location: Austin
Posted on: 12/8/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Temple RSS job feeds