TempleRecruiter Since 2001
the smart solution for Temple jobs

Help Desk Specialist

Company: ERP International
Location: Temple
Posted on: April 5, 2021

Job Description:

Helpdesk Specialist IITemple, TXERP International, LLC ()is currently seeking a Full Time Helpdesk Specialist II to support our USDA - OIG technical support program. Qualified candidates are urged to apply to learn more about this great opportunity!**Fully remote opportunity**ERP International is honored to have been named one of The Washington Posts 2020 Top Workplaces!About ERP International, LLC:ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.
Job Specific Details and Tasks:

  • Manage and resolve help desk tickets
  • Provide Tier I and Tier II help desk support
  • Resolve software and hardware issues
    Minimum Qualifications:Education:Bachelors Degree or Associate Degree in Computer Science or a related field of study is desiredExperience:5+ years of Help Desk Specialist ExperienceSecurity: Must be able to obtain a USDA ClearanceMinimum Requirements:
    • Strong customer support skills
    • Strong written and verbal communications skills
    • Knowledge of the LANDESK ticketing system
    • Knowledge of ITIL best practices
    • Android Phone Configuration (Samsung)
    • VOIP Phone Configuration and Setup (AT&T) and Smart Phone Backoffice Tracking Tools (Verizon)
    • Knowledge working and supporting the following products and tools:Microsoft ExchangeAnti-Virus Software (i.e., Microsoft System Center Endpoint Protection)Microsoft Distributed File System (DFS)Enterprise Mobile Devices (i.e., Blackberry and Android Devices)Microsoft Active Directory (AD)Microsoft Domain Name Services (DNS)Microsoft Dynamic Host Configuration Protocol (DHCP)Smart Card AuthenticationEnterprise Full Disk Encryption (i.e., Checkpoint Full Disk Encryption)Enterprise Communication Services (i.e., Skype for Business)Microsoft SharePoint end-users supportMicrosoft WindowsNetwork PrintersMicrosoft Office productsTicketing System (i.e., LANDesk)Video Conferencing Support (i.e., VTC)General System Administration

Keywords: ERP International, Temple , Help Desk Specialist, Other , Temple, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Line Cook - Immediate Opening
Description: Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride
Company: Chilis
Location: San Marcos
Posted on: 04/18/2021

Aide Supervisor
Description: Company Overview br br We are currently hiring Field Aide Supervisors to assist us in the San Marcos area We pay weekly and you have the opportunity to earn PTO when working 32 hours per week (more...)
Company: LHC Group, Inc.
Location: San Marcos
Posted on: 04/18/2021

Line Cook - Now Hiring
Description: Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride
Company: Chilis
Location: San Marcos
Posted on: 04/18/2021


Line Cook - San Marcos Chili's
Description: Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride
Company: Chilis
Location: San Marcos
Posted on: 04/18/2021

CDL-A Company Driver - OTR - 2 Years EXP Required
Description: Unlimited Carrier hiring Company drivers . Unlimited Carrier is looking for Class A drivers. Midwest Regional - Start .55cpm --- Home weekends--- Up to .58 cpm--- 2,200 miles/wk--- APUs, Inverters, (more...)
Company: CDL Life
Location: San Marcos
Posted on: 04/18/2021

Licensed Insurance CSR
Description: Established agency seeking an outgoing, personable individual to recognize cross selling opportunities and provide exceptional customer service for personal and commercial lines customers. Our Insurance (more...)
Company: Farmers insurance-Matt Patterson Agency
Location: San Marcos
Posted on: 04/18/2021

Warehouse Package Handler
Description: Auto req ID: 272179BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as (more...)
Company: FedEx Ground PH US
Location: San Marcos
Posted on: 04/18/2021

Licensed Professional Counselor (LPC)
Description: At LifeStance Health, we strive to help individuals, families, and communities with their behavioral health needs. Everywhere. Every day. It's a lofty goal we know. But we make it happen with the best (more...)
Company: LifeStance Health
Location: San Marcos
Posted on: 04/18/2021

RN Registered Nurse ICU Med Surg
Description: DescriptionSummary: Registered professional nurse who assesses, implements or delegates, plans, and evaluates total nursing care and functions in accordance with established
Company: CHRISTUS Health
Location: San Marcos
Posted on: 04/18/2021

Restaurant Team Member - Crew (1028 - San Marcos)
Description: Restaurant Team Member - Crew 1028 - San Marcos 21007941 br DescriptionCULTIVATING A BETTER WORLDFood served fast doesn't have to be a typical fast food experience. Chipotle has always done things (more...)
Company: Chipotle
Location: San Marcos
Posted on: 04/18/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Temple RSS job feeds