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Contact Center Specialist $16/HR!

Company: Aerotek
Location: Temple
Posted on: April 9, 2021

Job Description:

Description:Job Description:CCS1 for Technical Support answers calls for the MyBSWHealth patient portal and provides basic technical assistance. Technical Support CCS will need to be able to: Reset password/username. Assist with registering patient portal account. Linking medical record, health plan, employee, and pharmacy accounts Navigating the patient portal with caller Trouble shoot problems callers experience witho Passwordso Registrationo Navigationo Browser / Mobile issues with the portalo Account Linkage issues Work in multiple different systems at one time (Epic, Admin Tool, SharePoint, Knowledgebase) Comfortable with technology and ability to troubleshoot basic problems.Skills:Customer service, Call center, trouble shoot, inbound calls, Csr, technical supportTop Skills Details:Must Haves:1-2 years of call center experienceMust be comfortable being on the phonesGood job tenorMust have a valid HS Diploma or GEDAdditional Skills & Qualifications:**Must clear BG check and drug test that includes nicotine. Will need to complete occupational health vaccinations such as varicella, TB, MMR, Hep B.Experience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Temple , Contact Center Specialist $16/HR!, Other , Temple, Texas

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