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Customer Service Representative II In Temple, TX!!!

Company: Aerotek
Location: Temple
Posted on: May 3, 2021

Job Description:

Currently Seeking Customer Representatives in Temple, TX!!!

As a Customer Representative, you will support the clinic by handling inbound calls from customers and employees to place work orders within the facility. You will also assist in directing guests and employees to the necessary offices and contact information for departments. Job expectations include: Data entry, Work Order Processing, Handling inbound phone calls, Processing paperwork, Understanding the directory, and the ability to assist with special projects/tasks.


  • Proficient in ALL phone and work request dispatch responsibilities.
  • Ability to fill in for CR 1's on any shift.
  • Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
  • Assists with the workflow and assignments for patient transporters.
  • Leads or participates in projects in support of the department.
  • Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
  • Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
  • Performs all position appropriate duties as required in a competent, professional and courteous manner.


  • Training Period (3-6months) 2:30-11pm
  • After the completion of training will be transitioned to, 2 weekdays (10:30 PM to 7:00 AM) Saturday-Sunday (6:00 PM to 6:30 AM)

Top Skills Details:

Customer Service, Call Center, Inbound Calls, Dispatch

Additional Skills & Qualifications:

Education: H.S. Diploma/GED Equivalent

Experience: 1+ year experience required

Experience Level:

Entry Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Temple , Customer Service Representative II In Temple, TX!!!, Other , Temple, Texas

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