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Voluntary Services Specialist

Company: Veterans Affairs, Veterans Health Administration
Location: Temple
Posted on: June 5, 2021

Job Description:

The Voluntary Services Specialist is responsible for the daily management of programs associated with volunteers in support of the Voluntary Services Program activities for the Central Texas Veterans Health Care System. [ "Major duties includes, but are not limited to: Assists in all aspects of the development, coordination, and management of the Voluntary Service program , and is responsible for independent management of specific programs. Provides support in overall integration of community based volunteer participation in appropriate areas of medical care and administrative functions within the facility. Interviews, schedules, places and evaluates new volunteers. Consults with clinical and administrative staff to develop appropriate volunteer assignments; determines schedules; and conducts general orientation programs for new volunteers. Conducts appropriate follow-up activities to assure both adequate supervision and on-the-job training are provided. Provides overall supervision and coordinate specific volunteer programs which will include a variety and diverse assignments. Provides daily supervision of volunteers and assure adequate numbers of volunteers and proper training is provided. Resolves issues as they arise and consults with the Voluntary Service Program Manager/Officer if policies or procedures require revision. Assures that favorable interpersonal relations with management, volunteers, community service organizations, staff, and all customers are maintained. Works in conjunction with the Voluntary Service Program Manager/Officer and/or staff in the planning and execution of a variety of complex internal and external special events such as, but not limited to the Volunteer Recognition Ceremony; National Salute to Veteran Patients, Volunteer Week ; and other programs which are directly related to Voluntary Service. Plans and conducts routine programs, tours of the facility for special visitors, dignitaries , and community groups . Presents presentations to a wide variety of groups within the facility and at locations within the community. Oversees the data entry of master records, posting of volunteer hours, information changes, and monthly transmission of hours. Reviews and analyzes monthly reports, and informs the Program Manager/Officer of program trends, processing issues, and makes recommendations for process improvements. Compiles information for the preparation of statistical and narrative reports assigned by the Program Manager/Officer. Assists with the planning and implementation of the programs, and may participate on various committees as assigned by the Program Manager/Officer. Performs a full range of program and administrative duties in support of the Service, including a variety of duties with assigned or self- initiated priorities. Works with the Program Manager/Officer and staff in the development of new areas for volunteer support, as well as assists in developing recruitment materials, orientation guides, training guides, handbooks, correspondence, etc. Assists with the planning and participates in the quarterly VAVS Committee meetings. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday; 8:00am - 4:30pm; Some nights and weekends.\nTelework: Not Available\nVirtual: This is not a virtual position.\nPosition Description/PD#: Voluntary Services Specialist/PD08579A\nRelocation/Recruitment Incentives: Not Authorized\nFinancial Disclosure Report: Not required" ]

Keywords: Veterans Affairs, Veterans Health Administration, Temple , Voluntary Services Specialist, Other , Temple, Texas

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