CPS CVS Unit HST III
This position functions as an assistant to agency staff and
supervisors in providing human services to Child Protective
Services (CPS) clients, including transportation and documentation
of services provided. It also includes supervising visitations
between parents and children and providing various clerical
functions. The position interacts routinely with Texas Department
of Family and Protective Services (FPS) staff, representatives from
various organizations, and the general public.
For a realistic job preview for this position and about the
agency, please click here.
The Texas Department of Family and Protective Services (DFPS) is
responsible for protecting the unprotected - children, elderly, and
people with disabilities - from abuse, neglect, and exploitation.
DFPS accomplishes this responsibility by employing over 12,000
workers who live up to the agency's Mission, Vision, & Values in
service to the 27 million citizens of Texas.
WHY WORK FOR DFPS?
DFPS is not only a qualifying organization for the Service Loan
Forgiveness Program, which forgives the remaining balance on
college student Direct Loans after making 120 qualifying monthly
payments, but also offers excellent health benefits, special
discounts on many products and services through the Discount
Purchase Program, a lifetime monthly retirement annuity as well as
Texa$aver 401(k) and 457 Programs under the Employees Retirement
System of Texas. An additional benefit you will receive is 12 days
of paid annual leave, 12 sick days, and the potential to earn up to
four days of administrative leave each year. Your annual paid leave
accrual increases as your tenure increases. Essential Job
- Provides transportation for clients to and from appointments as
requested by caseworkers and/or Unit Supervisor.
- Observes and/or supervises parent and child visits.
- Completes appropriate forms and documentation concerning client
contact including data entry into IMPACT and other agency
- Maintain out-going paper and/or electronic appointment calendar
for scheduling requests made by caseworkers/supervisor.
- Performs other duties as assigned and required to maintain unit
operations including performing various clerical duties such as
typing, filing, faxing, copying, answering/receiving telephone
- Promotes and demonstrates appropriate respect for cultural
diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave
Knowledge Skills Abilities:
- Knowledge of Child Protective Services
- Knowledge of community resources
- Ability to communicate effectively verbally and in
- Ability to follow instructions.
- Ability to get work effectively with others.
- Ability to effectively supervise children of various ages.
- Ability to operate a personal computer, several software
packages, and basic office equipment.
- Ability to work in an office supporting several staff
Registration or Licensure Requirements:
This position requires use of the applicant's personal motor
vehicle to complete job functions.
Applicants for positions must have a reliable motor vehicle; an
acceptable driving record for the past five years; a current, valid
Texas driver's license appropriate for the vehicle and passenger or
cargo load that applies to the job; and proof of insurance.
Applicants must provide proof of driving record, insurance, and
Initial Selection Criteria:
- Graduation from high school or equivalent.
- One-year full-time social services, clerical, secretarial,
administrative support, general office, or FPS experience.
- Thirty semester hours from an accredited college or
Factors such as education and experience may be considered when
establishing the starting salary for employees coming from other
state agencies within Texas.
Bilingual applicants (SPANISH/ENGLISH) are encouraged to apply.
Bilingual applicants selected for this position are also eligible
to receive an additional 6.8% increase to the base salary.
Interview Requirements: Any candidate who is called to an agency
for an interview must notify the interviewing agency in writing of
any reasonable accommodation needed prior to the date of the
Note: Military occupation(s) that relate to the initial
selection criteria and registration or licensure requirements for
this position may include: 42A, YN, 0111, 3A1X1. For more
information see the Texas State Auditor's Military Crosswalk
HHS agencies use E-Verify. You must bring your I-9 documentation
with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA),
HHS agencies will provide reasonable accommodation during the
hiring and selection process for qualified individuals with a
disability. If you need assistance completing the on-line
application, contact the HHS Employee Service Center at
1-888-894-4747. If you are contacted for an interview and need
accommodation to participate in the interview process, please
notify the person scheduling the interview.