Leasing Consultant
Company: Sunridge Management
Location: Temple
Posted on: January 24, 2023
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Job Description:
POSITION: Leasing Consultant
REPORTS TO: Property ManagerThe purpose of this job description is
to communicate the responsibilities and duties associated with the
position of Leasing Consultant. While the following information
should be considered a comprehensive description of this position,
it should also be noted that some responsibilities and duties may
not be specifically addressed.
Every person is expected to perform any reasonable task or request
that is consistent with fulfilling company objectives.
It is imperative that you review closely these duties, skills, and
physical requirements and that you understand you are verifying
that you can perform all the duties, have the skills and possess
the physical abilities necessary to perform the job as
described.
JOB BRIEF: The Leasing Consultant -is the property's sales
representative whose primary duties are to greet prospects, to
present professionally the features and benefits of their assigned
property, and properly secure lease agreements from qualified
persons. A Leasing Consultant is very service-oriented and strives
to make current residents feel welcome and comfortable in their
community. The -Leasing Consultant will contact a person of
authority should any situation warrant an action or decision not
included in his or her duties and responsibilities.
DUTIES AND RESPONSIBILITIES
--- Conduct all business in accordance with company policies and
procedures, Fair Housing, Americans with Disabilities Act, Fair
Credit Reporting Act, and all other laws pertaining to
apartments.
--- Must have complete knowledge of Fair Housing Compliance laws or
attend Fair Housing Training within the first 90 days of
employment.
--- Must have complete knowledge of lease contract, application,
and other addenda.
--- Must have complete knowledge of SunRidge policy and procedures
as outlined in the Employee Handbook and Operations Manual.
--- Must immediately notify his or her immediate supervisor or AVP
of any illegal conduct by a vendor, resident, or another
employee.
MARKETING AND LEASING
--- Maintain a professional, yet friendly, atmosphere in the
leasing office and other areas where prospective residents and
residents meet.
--- Maintain work area in a clean and organized manner.
--- Inspect models and make ready vacancies daily to ensure
cleanliness.
--- Answer incoming phone calls and handle each call whether it is
a prospect call, irate resident, service request, etc. Transfer
calls to Assistant Manager or Manager when appropriate.
--- Greet prospective residents, qualify and determine their needs
and preferences, professionally present the community and specific
apartment(s) while pointing out features and benefits.
--- Maintain awareness of local market conditions and trends.
Contribute ideas to the Manager for
marketing the property and for improving resident satisfaction.
--- Perform outreach marketing duties.
ADMINISTRATIVE
--- Correctly complete all lease applications, process application
verification, and notify prospective
residents of results.
--- Complete all lease paperwork including related addenda per
SunRidge policy.
--- Accept rent and deposit - not to include cash or incomplete
money orders. Provide receipt upon
request using only approved SunRidge receipts from receipt
book.
--- Complete Guest Information form on all prospects, send thank
you notes and perform follow-up.
--- Enter phone and/or walk-in traffic from Welcome Cards into the
computer daily
--- Physically inspect the property when on grounds, pick up
litter, and report any service needs to the Manager,
including cluttered patios, inoperable vehicles, broken windows,
water leaks, etc.
--- Inventory office supplies on a weekly basis. Report needs to
the manager.
--- Organize and file appropriate reports, leases, and paperwork
daily.
--- Attend company meetings when requested.
--- Document all resident communication (verbal and written) in the
lease file conversation log.
--- Assist Manager and Assistant Manager in preparation of daily
and weekly reports, market surveys,
etc.
--- Accompany outside vendors on service request calls for occupied
apartments when necessary.
TRAINING
--- Complete all Grace Hill courses by the required deadlines.
Commissions and bonuses will not be
paid for anyone with past due Grace Hill courses.
GENERAL
--- Performs any additional duties assigned by Manager or Property
Supervisor.
QUALIFICATIONS
Requirements include maintaining good leasing and closing skills,
being and staying organized, and
possessing basic computer skills.Work Hours:
An employee will be required to work a flexible workweek which
often includes weekends and holidays. Employees work 20-40 hours
per week depending on full or part-time status. Overtime must be
approved by your supervisor prior to working over 40 hours if
full-time or 25 hours if part-time.
PHYSICAL REQUIREMENTS
--- Stand and walk or sit alternatively depending on specific needs
of the day. Estimate 70% of time spent on feet and 30% sitting at a
desk.
--- Have constant need (66% to 100% of the time) to perform the
following physical activities: Bend/stoop/squat, -pick up litter,
filing, -climb stairs, show and inspect the community, push or
pull, open and close doors, reach above shoulder, -store/retrieve
supplies.
--- Have constant need (66% to 100% of the time) to perform
standing and walking activities related to inspecting the community
and traveling between properties.
--- Constant need (66% to 100% of the time) to perform the
following physical activities:
Writing/typing/data entry, corporate/inter-office/resident
communication, grasping/turning, telephone/doorknob use, finger
dexterity, typing, operation of office equipment
VISION REQUIREMENTS
--- Constant need (66% to 100% of the time) to complete forms, read
and review reports, answer a wide variety of correspondence, view
the computer screen. Frequent need to see small detail.
--- Constant need (66% to 100% of the time) to see things clearly
beyond arm's reach; e.g. inspecting the property and showing
property.
HEARING REQUIREMENTS
--- Constant need (66% to 100% of the time) to communicate over the
telephone and in-person with prospects, residents, vendors, and
corporate employees.
SPEAKING REQUIREMENTS
--- Constant need (66% to 100% of the time) to communicate over the
telephone and in-person with prospects, residents, vendors, and
corporate employees.
DRIVING/TRAVELING REQUIREMENTS
--- Frequent need (66% to 100% of the time) to utilize personal
transportation to inspect surrounding neighborhood, make trips to
the bank, visit the corporate office, conduct outreach marketing,
and run property-related errands.
--- Must have and maintain a valid driver's license and automobile
insurance.
--- Must have and maintain access to street legal, reliable
transportation.WORKING ENVIRONMENT
--- Indoors, frequently outdoors, in all weather conditions.
--- Occasional exposure (1% to 33% of the time) to paint fumes,
solvents, adhesives, etc.REASONING DEVELOPMENT
--- MODERATE. Must be able to apply principles of logical thinking
to a variety of practical situations and accurately follow
standardized procedures that may occasionally call for minor
deviations. Needs to think rationally beyond a specific set of
instructions. -SunRidge Management Group is an equal opportunity
employer and a drug-free workplace that has been in business for
over 30 years. - - -Powered by JazzHR
Keywords: Sunridge Management, Temple , Leasing Consultant, Other , Temple, Texas
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